Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information.
Table of Contents
1Introduction
Halal Agro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2Information We Collect
2.1 Personal Information
- • Phone number (for authentication)
- • Display name & Profile photo
- • Email address (optional)
- • Business information (for sellers)
- • Location (country, state, district)
- • Halal certification documents
2.2 Usage & Listing Data
- • Product details & images
- • Pricing & Location data
- • IP address & Device info
- • Browser type & Search queries
- • Messages & Support inquiries
3How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process transactions and communications
- Verify halal certifications
- Improve user experience and platform functionality
- Send notifications and updates
- Prevent fraud and ensure security
- Comply with legal obligations
- Analyze usage patterns and trends
5Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest (Firebase)
- Secure authentication (OTP)
- Regular security audits
- Access controls & monitoring
Note: No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time. Some information may be retained for legal compliance or legitimate business purposes.
7Your Rights
You have the right to:
To exercise these rights, contact us at privacy@halalagro.com
9Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
10International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12Contact Us
For privacy-related questions or concerns, please reach out to our Data Protection Officer.
Address: Horizon Integrated Platform, Kuala Lumpur, Malaysia